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FAQs

What if I change my mind?

If you change your mind, simply return unopened, unused product for a full refund. In the very unlikely event of a negative reaction, get in touch to share your experience and discuss returning the product to us for a refund. If you have been using steroid cream, skin can be more sensitive and you will need to wean into use gradually.

Need help? Get in touch for a chat.

WHAT ABOUT INTERNATIONAL SHIPPING

You can use the Shipping Calculator to check what your delivery cost may be or simply continue to checkout to find the exact rate for your country.

Can I get some advice please?

Absolutely! Use the chat option pop up below, or contact us.

Where do I put my discount code in?

Don't worry - the discount code can be entered in the next step!

Quotes

  • “I ordered the Kawakawa Balm as a birthday gift for my son's psoriasis.  I was amazed at the immediate response and rapid delivery. Packaging and product information is excellent. Thank you so much.”

    Noeline

  • “We have been struggling to get my daughters under lip cleared up... I thought I’d give the Kawakawa repair a try, it arrived yesterday. (Super quick delivery only one day from ordering) We have only applied the balm 4 times since yesterday and...it has already cleared up so well. We are beyond impressed with this product and only wished we had tried it earlier."

    Jessica
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